Effective 21 August 2026

Privacy information in plain language.

This notice explains what S9S Logics may receive, why it is used, and the choices available to website visitors, prospects, and clients.

Information we may receive

Only information connected to the relationship.

  • Name, work contact details, company, role, and enquiry content
  • Scheduling information when you choose to book a call
  • Project requirements, documents, credentials, and support communications you provide
  • Basic technical logs supplied by website or infrastructure providers for reliability and security
How handling works

Purpose-limited use with practical controls.

Legal basis

Depending on the relationship and applicable law, processing may be necessary to respond to your request, take steps toward or perform a contract, meet legal obligations, or support legitimate business and security interests.

Sharing

Information may be handled by service providers used for hosting, email, scheduling, collaboration, infrastructure, accounting, or project delivery. It is not sold as personal data.

International transfer

S9S Logics operates from India. Information from UK, US, or UAE contacts may therefore be processed in India or through service providers in other countries, subject to appropriate contractual and practical safeguards where required.

Retention and security

Kept only while there is a valid reason.

Enquiry and project information is retained for as long as needed to manage the relationship, provide support, maintain business records, protect legal interests, and meet applicable obligations. Access is restricted according to operational need. No internet service can promise absolute security.

Project assistant / updated 8 September 2026

You choose what to share.

Guided mode and your brief

Curated answers work without an AI connection. Brief notes remain in the page's memory and are not sent to the AI. Copying a brief places it on your clipboard. Opening an email draft passes the reviewed brief to your email application; you decide whether to send it. Reloading clears the page's conversation and notes.

When live AI is enabled

Before your first message, the assistant asks you to agree to sending the conversation to S9S Logics' assistant service and Groq to generate replies. Recent messages are included for context. Our assistant service does not intentionally save conversation bodies and requests responses without application storage. Groq retains usage metadata and may retain inputs and outputs for reliability or abuse investigations, depending on its data-control settings. Hosting logs may also apply. See Groq's data controls. Do not assume that a free plan or clearing the page guarantees zero retention.

Keep private records out

Do not submit passwords, customer or student records, confidential financial information, or other people's personal details. The assistant uses curated public company information, not client systems. Clearing a chat removes its page history and cancels a pending reply where possible; it cannot retract information already processed. AI replies may be wrong and are not quotations or commitments.

Your choices

Ask about information connected to you.

Access and correction

You may ask what personal information S9S Logics holds about you and request correction of inaccurate information.

Deletion or restriction

You may ask for deletion, restriction, objection, or portability where the applicable law provides that right. Some records may need to be retained for legal or contractual reasons.

Questions or complaints

Email shubhamsingh@srslogics.com. You may also contact the relevant privacy regulator where applicable to your location.

Privacy request

Contact S9S Logics directly.

Include enough context to identify the enquiry or project relationship. Additional verification may be required before information is disclosed.

Email privacy request